Client Login:
 
LiveZilla Live Help

Terms Of Services

Throughout this TOS, VPSzone, Inc shall use the terms "VPSzone, Inc Member"; "Account Holder"; "User"; "Customer"; and "Subscriber" interchangeably to describe any individual who has registered to use VPSzone, Inc's Internet Service. Additionally, these terms shall also mean a direct reference to VPSzone, Inc customer accounts; thereby holding the account holder(s) responsible for all activities that occur through use of these accounts.

1. Registration Requirements
Any potential Customer signing up for a VPSzone, Inc account must be 18 years of age or older and provide current and accurate billing information including legal name, address, telephone number, and billing method. The Customer is responsible for reporting any and all changes, including new or updated credit card and/or bank information. VPSzone, Inc is not responsible for any damages, financial or otherwise, which may accrue due to a misrepresentation of or failure to report current and accurate billing information. VPSzone, Inc reserves the right to refuse service to anyone at the sole descretion of VPSzone, Inc management.

2. Privacy; Cooperation with Authorities
VPSzone, Inc maintains a strict privacy policy. Only the Individual whose name is upon the account(s) will be permitted to request changes to said account(s). Likewise, inquiries into Customer information will be answered to the Account Holder only. However, VPSzone, Inc will cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrong.

3. Ownership of E-mail Addresses, Usernames & Passwords
Usernames, passwords, and e-mail addresses are the property of VPSzone, Inc, and VPSzone, Inc may alter or replace them at any time. In the interest of security, VPSzone, Inc prohibits the use of matching usernames and passwords.

4. Billing Deadlines
Service fees are billed in advance. Invoice Customers must remit payment to VPSzone, Inc by the last day of the month prior to the service period. Credit card and direct debit Customers will be billed from 1-10 days prior to there next months service to insure payment is made on or before the start of the next service month. Customers making late payments are subject to a $10.00 late fee. Contracted customers(VPS, wholesale, collocation, etc.) making late payments are subject to a $30.00 late fee.
  1. Reverse of Credit Card Payments Made - Chargebacks & Paypal Dispute
    Any payment that has been made to VPSzone, Inc that is reversed by the credit card or Paypal account holder by way of a 'chargeback' will be reported to the card holders financial institution as 'theft of service'. All log files from the account will be produced and made available. These include all traffic, logins, IP addresses, email, your client billing records, and any other evidence of use of the account. Furthermore; a copy of such report will be forwarded to the local criminal investigation authority for the card holders address. A third party collection agency as selected by VPSzone, Inc will also contact the card holder and take steps to have the incident placed in the card holders permanant credit files which can effect your credit history Chargebacks and disputes will delay or void your right to a refund.. Any client with a active ticket in our billing department regarding a cancellation and/or refund request whom attempts to 'speed up the process' by way of chargeback will lose all rights to a refund.. The dispute will then be responded to in our honor and your refund will no longer be processed. . All clients who are entitled to a refund will receive it within 2-4 weeks maximum.

5. Cancellation
A request to cancel an account must be received by email or support request 7 days prior to the current billing cycle in order to cancel effective at the end of that billing cycle. Customers who cancel under these parameters will be eligible for a refund of prepaid amounts for future billing cycles. All others will receive service through the end of their current cycle; service fees already paid will not be returned. Be aware that all domains must be removed from any and all DNS (nameservers) that the Centrahost Corporation provides service to. If you are not sure, lookup the domain at Internic here: http://www.internic.net . Domains that remain on our network are still ON OUR NETWORK! Therefore we are providing DNS service to them and they will be billed accordingly. If you have any questions regarding this policy or any other part of theis agreement, be sure to email us or open a support request and we will respond.

  1. Server Cancellation Processing Fee
    If you order a Virtual Private server from VPSzone, Inc and decide to cancel that order after your credit card was billed but before the end of your first billing cycle, you will be charged a $10.00 processing fee. Customized plans & packages do not qualify for a refund after initial configuration.

6. Insufficient Funds Fee
If a check, direct debit, or a credit card charge is returned marked "insufficient funds" or is "declined" by a Member's financial institution, that Member will be subject to automatic suspension of the account, a $20.00 "insufficient funds" or "declined transaction" penalty, and a $10.00 account reactivation/late fee.

7. Late Fees
Accounts not prepaid by the end of the month will automatically be suspended and charged a $10.00 late fee.

8. Appropriate Usage & Indemnification
VPSzone, Inc accounts may only be used for lawful purposes. Transmission of any material in violation of any federal or state regulation is prohibited. This includes but is not limited to copyrighted material, threatening or obscene material, or material protected by trade secret. Members agree to indemnify and hold harmless VPSzone, Inc from any claims resulting from the use of the service which damages a Member or any party.
VPSzone, Inc makes no warranties of any kind, whether express or implied, as to the availability, accuracy, or content of the information, products, or services it is providing. VPSzone, Inc disclaims any warranty of merchantability or fitness for a particular purpose. VPSzone, Inc will not be responsible for any damage suffered from use of its service including, but not limited to, loss of data, delays, misdeliveries, or service interruptions caused by VPSzone, Inc negligence or User errors or omissions.
Use of any information, programs, or data obtained from or via VPSzone, Inc is at the User's own risk. VPSzone, Inc specifically denies any responsibility for the accuracy or quality of information obtained through its services.

9. Reseller/Payments
If an account is purchased through a reseller who in turn pays VPSzone, Inc, the reseller must pay all amounts owing for the account. If the reseller fails to pay VPSzone, Inc any amounts due-whether or not the Subscriber has paid the reseller-the User's account will be subject to suspension or cancellation until the reseller has paid all amounts due.

10. Termination
VPSzone, Inc reserves the right to refuse or terminate service without notice if the Customer violates this AUP.

11. Restrictions
VPSzone, Inc exercises no control whatsoever over the content of the information passing through its systems. Information stored on the VPSzone, Inc servers is subject to certain restrictions including, but not limited to, the following situations:

  1. VPSzone, Inc reserves the right to remove from its servers any Customer-produced information found to be offensive by members of the Internet community, or unlawful by federal and state regulations (specifically, but not only, protected material). Repeated complaints may result in the termination of a Customer's account.
  2. Using an VPSzone, Inc  account to send bulk e-mail to more than 100 users is not allowed. Users sending letters with more than 10 recipients must run consecutive mail delivery programs. Concurrent mailings to more than 100 recipients and unsolicited commercial mail to multiple recipients are strictly prohibited.

12. No-Spam Policy
While VPSzone, Inc takes several steps to block the dissemination of spam, it is impossible to completely filter out unsolicited commercial e-mails. VPSzone, Inc maintains a strict no-spam policy. Spam shall herein be defined as, but not limited to definition of, items 13.b and 13.c above in this document. By the continued use our service, VPSzone, Inc Account Holders agree not to send unsolicited commercial or mass e-mail from any Internet account (through VPSzone, Inc (or elsewhere) under any circumstances, nor to use VPSzone, Inc services for the collection and distribution of address lists, software, or other information to be used for such purposes. The Account Holder further agrees not to associate VPSzone, Inc, under any circumstances, with any such mass mailings. Any Individuals who are cancelled for spamming will incur a $200.00 cleanup fee, which is neither negotiable nor refundable. Any damages requiring extensive repairs caused by spam will result in the offending party being billed at a rate of $125.00 per hour until the repairs are completed to the satisfaction of VPSzone, Inc. In order to better prevent unauthorized emails and other unauthorized communications, VPSzone, Inc will not disclose nor sell your email addresses nor personal information to any third party.

13. Domain & Site Restriction
VPSzone, Inc reserves the right to block information including, but not limited to, e-mail, Web sites, and newsgroups from domains and sites which have been deemed an unacceptable risk due to spamming of VPSzone, Inc or with a history of spam originating from said sites or domains, until such time as the originating sites implement measures to cease outgoing spam.


14. Software License
VPSzone, Inc grants to each Member a limited, nonexclusive, nontransferable, and nonassignable license to install and use the VPSzone, Inc software (including software from third-party vendors that VPSzone, Inc distributes; in various code formats), its associated documentation, and any updates thereto ("Licensed Programs") in order to access and utilize the services. Each Member agrees to use the Licensed Programs solely in conjunction with the services and for no other purpose. VPSzone, Inc may modify and or completely change the Licensed Programs at any time, for any reason, and without providing notice of such modification to a Member.
The Licensed Programs constitute confidential and proprietary information of VPSzone, Inc and VPSzone, Inc licensors and embody trade secrets and intellectual property protected under United States copyright laws, other laws, and international treaty provisions. All right, title, and interest in and to the Licensed Program, including associated intellectual property rights, are and shall remain with VPSzone, Inc and VPSzone, Inc's licensors. Members shall not translate, decompile, reverse engineer, distribute, remarket, or otherwise dispose of the Licensed Programs or anypart thereof.

The VPSzone, Inc HostSite purchased directly from VPSzone, Inc is the sole property of VPSzone, Inc and cannot be used on any other network.

Users may not download, use, or otherwise export or re-export the Licensed Programs or any underlying information or technology except in full compliance with all United States and other applicable laws and regulations. By installing, downloading or using the software online, Users represent and warrant that they are not located in, under the control of, or a national or resident of any country on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. Contractor/manufacturer is VPSzone, Inc, 424 E. Central Blvd. Suite 141, Orlando, FL 32801.

15. Web Site Usage
VPSzone, Inc's site on the World Wide Web with its home pages in the domain VPSzone, Inc " VPSzone, Inc", or any other site operated by VPSzone, Inc (the "Web site") is a complimentary information service offered by VPSzone, Inc at no charge to Users.
VPSzone, Inc may provide links on the Web site to other Web sites, which are not under VPSzone, Inc's control. In general, any Web site which has an address (or URL) that does not contain " VPSzone, Inc " is such a Web site. These links are provided for convenience only. VPSzone, Inc does not endorse any organization or individual operating the Web site or make a warranty of any type regarding the Web site or the information on the Web site.

You may provide a hypertext link to our Web site on another Web site, provided that: (a) the link must be clearly marked " VPSzone, Inc "; (b) the link must "point" to the URL http://www. VPSzone, Inc.net and not to any other pages within the Web site; (c) the appearance, position, and other aspects of the link may not be such as to damage or dilute the goodwill associated with the VPSzone, Inc name and trademark(s); (d) the appearance, position, and other aspects of the link may not create the false appearance that an entity is associated with or sponsored by VPSzone, Inc; (e) the link, when activated by a user, must display the VPSzone, Inc Web site full-screen and not within a "frame" on the linked Web site; and (f) VPSzone, Inc may, in its sole discretion, revoke consent to link to its Web site at any time. All other hypertext links to the Web site must be approved in writing by VPSzone, Inc.
Some portions of the Web site are made available for the free exchange of ideas by participants and are not regularly monitored nor moderated by VPSzone, Inc. VPSzone, Inc assumes no responsibility and makes no warranty that it will undertake to screen or remove such material. Users agree to hold VPSzone, Inc harmless from all claims based upon the materials posted by others. Also, in exchange for the opportunity to upload or provide information to this site and any associated chat rooms or discussion areas, Members will indemnify VPSzone, Inc from any claims made by third parties regarding the material provided. Personal information posted to the Web site is posted at the Member's own risk. VPSzone, Inc will have no liability arising from use of that information. Users shall not use the Web site to distribute or publish any advertising of goods or services, solicitations for funds, or other commercial messages. Members agree not to post, upload, or otherwise introduce a virus or other harmful code onto the Web site.
Posting material on the Web site or providing material to VPSzone, Inc to use on the Web site will be deemed to be a grant by the User to VPSzone, Inc of a license to include the material on the Web site and to reproduce, publish, distribute, perform, display, and transmit the material and to prepare derivative works as may be reasonably necessary to do so. Users waive all rights of attribution and integrity with respect to the material.

16. Prohibited Activities
The items listed below, without limitation, constitute violations of this AUP. VPSzone, Inc may block access, assess charges, or cancel service to Subscribers who engage in the following activities:

  1. Harassment. Using the services to transmit any material (by e-mail, uploading, posting, or otherwise) that harasses another user.
  2. Fraudulent activity. Using the services to make fraudulent offers to sell or buy products, items, or services or to advance any type of financial scam such as "pyramid schemes," "Ponzi schemes," and "chain letters."
  3. Threats. Using the services to transmit any material (by e-mail, uploading, posting, or otherwise) that threatens or encourages bodily harm or destruction of property.
  4. Illegal use. Using the services to transmit any material (by e-mail, uploading, posting, or otherwise) that, intentionally or unintentionally, violates any applicable local, state, national, or international law, or any rules or regulations promulgated thereunder.
  5. Harm to minors. Using the services to harm, or attempt to harm, minors in any way. All use of the services must comply with the Children's Online Privacy Protection Act of 1998 ("COPPA"). Please visit http://www.coppa.org for more information.
  6. Forgery or impersonation. Adding, removing, or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous re-mailers or nicknames does not constitute impersonation. Modifying headers or using deliberately misleading headers in news postings in order to avoid spam e-mail address collectors is allowed.
  7. Unsolicited commercial e-mail/Unsolicited bulk e-mail. Using the services to transmit any unsolicited commercial e-mail or unsolicited bulk e-mail. Activities that have the effect of facilitating unsolicited commercial e-mail or unsolicited bulk e-mail whether or not that e-mail is commercial in nature, are prohibited.
  8. Unauthorized access. Using the services to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of VPSzone, Inc's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data.
  9. Copyright or trademark infringement. Using the Services to transmit any material (by e-mail, uploading, posting, or otherwise) that infringes any copyright, trademark, patent, trade secret, or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software. VPSzone, Inc is registered under the Digital Millennium Copyright Act of 1998.
  10. Collection of personal data. Using the services to collect, or attempt to collect, personal information about third parties without their knowledge or consent.
  11. Network disruptions and unfriendly activity. Using the services for any activity that adversely affects the ability of other people or systems to use VPSzone, Inc services or the Internet. This includes "denial of service" (DoS) attacks against another network host or individual user. Interference with or disruption of other network users, network services, or network equipment is prohibited. It is the Member's responsibility to ensure that their network is configured in a secure manner. A Member may not, through action or inaction, allow others to use their network for illegal or inappropriate actions. A Member may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner.
  12. Reselling the services. Reselling the services without VPSzone, Inc's authorization is prohibited.
  13. Misrepresentation of yourself, your company, your servcies, or our services. We will not contact you before we delete your files.
  14. Offering UNLIMITED Space and or Bandwidth will result in instant termination of your account. We will not contact you before we delete your files.